Authorised push payment fraud: a person is deceived into authorising a payment to a fraudster.
Why the distinction matters
A reimbursement assessment needs the actual payment route, customer facts and applicable policy conditions. Do not treat every disputed transfer as the same claim type or apply a published cap without checking scope.
In the working file
Illustrative example
A case handler records the evidence and policy basis before reaching a conclusion. The site’s explanatory material is not a claims decision.
Use the term in context
Record the legal entity, activity, period and applicable source alongside the term. A familiar label does not remove the need to establish scope. Our operating playbook connects this definition to a practical process.
Read the related playbookSources & scope
Primary sources used for this research edition. Document dates and commencement dates are different fields. Recheck the issuing authority before acting.
- Payment Systems Regulator: APP fraud reimbursement protectionsPolicy explanation · source reviewed 12 November 2026
- Payment Systems Regulator: APP scams policy clarificationsPolicy clarification · source reviewed 12 November 2026
- Payment Systems Regulator: PS24/7: maximum APP reimbursement levelPolicy statement · source reviewed 12 November 2026