Sterling PlaybookUK payments · operating notesSearch this site

A formal FCA notice setting out a regulatory decision and its relevant basis and context.

Why the distinction matters

Read the entity, relevant period, findings, action and any remediation or settlement context. A historical notice does not by itself establish the firm’s present condition. Keep regulatory findings separate from editorial lessons.

In the working file

Illustrative example

The team extracts a question about enforcing restrictions across onboarding routes, then tests its own process rather than copying a conclusion about another firm.

Use the term in context

Record the legal entity, activity, period and applicable source alongside the term. A familiar label does not remove the need to establish scope. Our operating playbook connects this definition to a practical process.

Read the related playbook

Sources & scope

Primary sources used for this research edition. Document dates and commencement dates are different fields. Recheck the issuing authority before acting.

  1. FCA: Starling Bank Limited: final noticeFinal notice · source reviewed 12 November 2026
  2. FCA: CB Payments Limited: final noticeFinal notice · source reviewed 12 November 2026