Sterling PlaybookUK payments · operating notesSearch this site

Enforcement / source note

Read the period, the requirement and the finding.

A final notice is a specific record. It is not a timeless rating of a firm.

Conceptual mechanical press instrument, built from solid components

The operating answer

Identify the entity, legal basis, relevant period, findings, action and any remediation or settlement context. Separate the regulator’s findings from the questions your own team draws from the case. [FCA] [FCA]

The workflow below is our editorial synthesis. Regulatory statements link to primary sources. Examples are hypothetical, and applicability requires a firm-specific assessment.

Build a factual record first

Use the final notice as the main source. The announcement can help locate it but may omit qualifications or historical context. Preserve the difference between the notice date and the announcement date. Keep the monetary penalty distinct from customer redress or any other amount.

Do not turn historical findings into current claims

Write the relevant period beside the finding. Include remediation and cooperation where the source discusses them. Avoid language suggesting that the notice establishes the firm’s present condition unless the current evidence supports that statement.

Rule to control to evidence to reviewRuleControlEvidenceReview
Editorial workflow illustration, not an official prescribed process.

Translate the case into a testable question

An editorial question might ask whether a restriction is enforced across all customer-entry routes, or whether a control has been tested against the complete data population. The answer should come from the reader’s own process, not from the outcome of another firm’s case.

The two case files in this edition use this format. They do not rank providers, recommend counterparties or treat a historical penalty as a live risk score.

Method, assumptions and limits

We use official sources for regulatory facts and label our suggested workflows as editorial methods. Illustrative examples are hypothetical. The content does not establish the position of any individual firm and is not a prescribed regulator template.

Source review date: 12 November 2026. No automatic monitoring is running. Check the underlying document, applicable entity, activity and jurisdiction before using this material.

Read the full methodology

Questions, answered.

Are case files provider reviews?

No. They are historical enforcement-source analyses with explicit limits.

Can a press release replace the notice?

Use the underlying notice for the findings and qualifications. The announcement is a useful secondary entry point.

Sources & scope

Primary sources used for this research edition. Document dates and commencement dates are different fields. Recheck the issuing authority before acting.

  1. FCA: Starling Bank Limited: final noticeFinal notice · source reviewed 12 November 2026
  2. FCA: CB Payments Limited: final noticeFinal notice · source reviewed 12 November 2026
  3. FCA: Our approach to supervisionSupervisory approach · source reviewed 12 November 2026